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Alaska Garden & Pet Supply's Testimonial
Continental Art Supplies' Testimonial
Laredo Paint & Decorating's Testimonial

Laredo Paint & Decorating

I thought you would like to hear from a user of your Competitive Edge code, on what positive effects your software has had on my business. The references that I make below have really helped us run our retail paint and decorating business more efficiently, but I am sure the functions will be generic to a lot of other hard good businesses as well.

The pricing matrix has really helped us stay competitive while maintaining our profit margins. If a painter is sensitive to a price on latex wall paint, then I have the ability to give him column five (dealer price) on these items and column three (wholesale) on his paint brushes and then column one (retail) on his art supplies that he buys very little of. He is happy and our margins don't suffer.

Contract pricing works like a dream. Lately, I was awarded the bid from the Laredo Independent School District on about twenty different items. These items were entered into our contract pricing system with prices quoted and an expiration date for one year. Now there is never a question on what price LISD gets or when the price terminates. We can print a list of these items and expiration dates at will.

Quantity break pricing has also made us competitive with the large painting contractors and at the same time it maintains our margins with the retail customers.

Promotional pricing is used every month in my business. Every month I have some type of sale. Promotional pricing allows me to enter these sale prices in the system for the given time of the sale. The sale starts on a given day and ends on a given day. I can also run a query on the sale items and find out what I sold on those dates.

Price overrides help maintain margins by printing a list of items and sales clerks that sold those items at below my list price per customer.

Kits are a very important function in our business. A kit is made up of components such as a gallon of paint and colorant added to this gallon to make it a finished product. Instead of a customer seeing a price for a gallon of paint and an added colorant charge, the customer only sees the one line item for the kit. The colorant charge for the gallon of paint is not printed on the invoice. We can also show all components of the kit if we like. Airless spray equipment for example, will include one airless pump, one gun, one spray tip and two fifty foot sections of airless hose that will all be included in the kit. In this case a line will be printed for each component on the invoice. All these components will also be deducted from our inventory.

Viewing balance on hand is as easy as punching one key from our sales screen. You can see your balance on hand and quantity on order not only for our main store, but also for our other location as well.

The special order function has worked well with special orders in paints, wall coverings, and window treatment. At the point of sales screen you enter the customers name and address and the item number, quantity and description. This information is passed to the layaway records for future use and the item information is passed to purchasing where a purchase order is produced and sent to the vender.

Invoice look up used to be real time consuming, not any more. Now we can look up an item and tell you who bought it or look up a customer and tell you what items that customer bought. This has been very helpful in looking up paint formulas and helping customers to verify purchases for merchandise returns. It also helps our outside salesperson look at his assigned customer purchases.

Authorized signers has worked very well with painting contractors that don't have a staff to issue purchase orders to their workers. The contractor gives a list of authorized signers. We enter these signers on the system and they are visible at time of purchase. And their name is printed on the invoice as an authorized signer.

The alternate job function has been a real benefit to our contractors because we keep all their jobs separated for them, and its very easy to setup.

It used to be that our sales counter was inundated with notes on special pricing the sale clerks had quoted. Also memos on merchandise that were held for future pickup or items that were partially paid. If the clerk that wrote the order was off that day, we had problems! With the layaway, hold and quote functions anyone can look up layaway's, partial paid items or quoted prices. Now we can see the beautiful paint on the walls in back of our sales counter.

Future price increases with large venders was always a problem, especially if you have six hundred price changes to key in. With the future pricing system we can enter these increases with a future date to be applied and edit the prices before they go into effect.

Price list for one or all vendors can be printed on the fly, showing all price columns with or without margins and cost. We use these price lists for backup in case our system goes down or for the old die hards that have to look up a price. I really think that this might be a waste of time because we almost never go down and everybody uses the system for price look up.

Rob, I am writing you this letter because while you are an excellent coordinator and a programmer with vision, I really don't think that you can appreciate or realize the impact that your software has had on my paint and decorating business. Competitive Edge has made my business more profitable and a lot more efficient. Now when I have to leave my store, I leave with peace of mind.